Performance bond: Through our recruitment and training programme, we engage reliable and trustworthy cleaning contractors. In addition, your cleaning contractor is required to invest in a ‘performance bond' of up to 6 times your monthly billing, which is forfeited if the contract is subsequently cancelled due to poor cleaning or any other contractor default.
Reward: In return, Global pays your contractor up to 80% of your monthly billing - this represents almost double the average wage-rate of more conventional cleaning companies.
Results: We are confident, therefore, that you get the best cleaning service possible. Indeed, for the past 5 years, our annual survey of over 2,000 clients has resulted in less than 3% complaints - a fair indication of the success of our system.
Green issues: Global enforces a strict environmental policy ensuring that all detergents and polishes are bio-degradable; spray polish is ozone-friendly and free of CFC gas; and paper products are manufactured from recycled paper and fibre.
24-hour Helpline: Our team of Customer Care Advisors is available during normal working hours to take your calls. In addition, you can contact us out-of-hours via our 24-hour Helpline.