Management: Global manages office cleaning contracts for over 2000 companies throughout the UK. Working together with you and your contractor, our aim is to ensure that your cleaning is carried out exactly to your requirements and the relationship between you and your contractor is a successful one.
Service: Your cleaning specification is tailor-made for you. Together we will monitor the service and ensure that cleaning is to your satisfaction. If you wish to make changes, our task will be to put these in place.
Reliability: Our endeavour is to provide you with a trouble-free service that relieves you of the day-to-day hassle of managing your cleaning issues, letting you get on with running your business. With sound training, professional systems and a team of dedicated staff we have a comprehensive approach designed to achieve the highest levels of service management.
Communication: Inevitably, in an industry totally reliant on people, sometimes things can go wrong! Our job is to resolve issues on your behalf as quickly and as smoothly as possible. To achieve this, we promote open communication between you, your contractor and us. You will have the services of a dedicated Customer Care Advisor, trained to standards set by the Institute of Customer Services, to help resolve any issues.
Green issues: Global enforces a strict environmental policy ensuring that all detergents and polishes are bio-degradable; spray polish is ozone-friendly and free of CFC gas; and paper products are manufactured from recycled paper and fibre.
Helpline: Our team of Customer Care Advisors is available during normal working hours to take your calls.
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